Refund Policy

Refund Policy for THE FLIGHT ITINERARY

At THE FLIGHT ITINERARY, we prioritize customer satisfaction and strive to deliver exceptional service. Please review our refund policy below to understand the terms and conditions regarding refunds.


1. Eligibility for Refunds

Refunds are applicable under the following circumstances:

  • If you do not receive your purchased service or product within the promised timeframe.
  • If the service provided does not match the description stated on our website or during purchase.
  • In the case of duplicate payments made in error.

2. Non-Refundable Services

The following are non-refundable:

  • Any service that has already been completed or delivered as described.
  • Fees associated with processing and administrative costs.
  • Changes or cancellations made by the customer outside the permitted refund period.

3. Refund Request Process

To request a refund:

  1. Contact our customer support team at refunds@theflightitinerary.com within 7 days of your purchase or service delivery.
  2. Provide the order ID, proof of payment, and a detailed explanation of your refund request.

4. Refund Approval and Timeline

  • Refund requests will be reviewed within 5-7 business days of submission.
  • If approved, refunds will be processed within 10 business days and credited back to the original payment method.

5. Amendments to Refund Policy

THE FLIGHT ITINERARY reserves the right to modify this refund policy at any time. Changes will be updated on this page.


6. Contact Us

For questions or concerns regarding refunds, please contact us at:
Email: refunds@theflightitinerary.com